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Updated 10th April 2025: Following the developing situation in the United States regarding 'import tariffs' on goods being imported from outside the US, we wanted to re-assure customers that essentially nothing has changed in terms of our pricing via the website. However, we strongly recommend paying appropriate consideration to the manufacturing origin of the guitars you choose to select (especially those made in China) as we declare the original manufacturing origin of products when documented for Customs and applicable tariffs will apply accordingly.

 

What this means in a real sense is that, for example, our TPP Jimi Hendrix "Monterey Pop Festival" Stratocaster Tribute Deluxe Edition (produced using a Fender Squier Stratocaster made in China), may now be less cost-effective to our American customers than ordering a Supreme Edition instead, produced using a Fender Mexican Stratocaster, which has much lower tariffs. Hopefully this situation will evolve and may be temporary in nature but we are monitoring this to do our best for customers - the key thing to remember is that unless you are ordering something complete bespoke-crafted by our Custom Shop (made in the UK), the original manufacturing origin of the base instrument being selected is that which will be declared on all relevant shipping documentation (so ordering a US made Fender or Gibson presents no change to normal Customs for our American customers).

 

Do your research and reach out if you need any guidance.

 

As of 1st January 2021, our European customers outside the UK are now responsible for any / all applicable Import Charges & Custom Duties associated with their purchase (as has always been the case with our Worldwide customer-base). It is the responsibility of all International customers to research the applicable duties and costs that may be associated with your purchase prior to placing your order as the recipient is solely responsible for these and The Painted Player Guitar Co. accepts no liability for unpaid duties / fees that may result in the loss, return or destruction of parcels by Customs Authorities in your designated area.

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If your guitar is returned as a result of failure to comply with Customs Authorities the customer will be fully responsible for any / all associated costs we incur as a result and you will forfeit the order in its entirety unless these are paid.  It is the responsibility of customers to facilitate delivery by being available, communicating clearly and maintaining consistent checks on tracking during the shipping process and failure to do so may well result in your order being 'incomplete' and no refunds will be issued under those circumstances.

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We're here to help, so always reach out to us if you experience any issues during the shipping process - we are unable to provide quotations for Customs Duty as these vary from item to item, country to country and fluctuate regularly, so do your research and be informed before treating yourself to your new axe.

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The Painted Player Guitar Co., we look forward to being of assistance very soon.